Comparison 2026

HubSpot CRM vs Mailchimp

A detailed, side-by-side comparison. Features, pricing, and our verdict to help you choose.

Reviewed by the Ikaroa team | Last updated: March 2026

Quick Verdict

HubSpot CRM edges ahead overall with a rating of 4.5/5. However, both platforms excel at different things. Read on for the full breakdown.

At a Glance

H

HubSpot CRM

4.5/5

HubSpot offers a free CRM with powerful marketing, sales, and service tools. Popular with small to mid-sized businesses for its generous free tier and intuitive interface.

Best for: Small to mid-sized businesses wanting a free start...

Full review →
M

Mailchimp

4/5

The world's most recognisable email marketing platform, now owned by Intuit. Mailchimp has expanded into basic CRM, landing pages, and social media management.

Best for: Small businesses and creators focused on email mar...

Full review →

Feature Comparison

FeatureHubSpot CRMMailchimp
Free PlanYesYes
Our Rating4.5/54/5
Mobile AppYesLimited
Email MarketingYesYes
AutomationYesYes

Pros & Cons

HubSpot CRM

Pros

  • +Generous free tier with no time limit
  • +Excellent user interface and onboarding
  • +All-in-one platform (marketing, sales, service)

Cons

  • -Gets expensive quickly at Professional tier
  • -Free plan has HubSpot branding

Mailchimp

Pros

  • +Extremely well-known and trusted brand
  • +Easy to use email builder
  • +Good template library

Cons

  • -CRM features are very basic
  • -Free plan has been significantly reduced

Our Verdict

Both HubSpot CRM and Mailchimp are solid options, but they serve different needs. Choose HubSpot CRM if you need Small to mid-sized businesses wanting a free starting point . Choose Mailchimp if you need Small businesses and creators focused on email marketing.

Our Pick

Consider Open Doors Instead

Why choose between HubSpot CRM and Mailchimp? Open Doors gives you the best features of both in one platform, starting at just £97/month with unlimited contacts.

Frequently Asked Questions

Is HubSpot CRM better than Mailchimp?

It depends on your needs. HubSpot CRM scores 4.5/5 while Mailchimp scores 4/5. We recommend evaluating both against your specific requirements.

Which is cheaper, HubSpot CRM or Mailchimp?

Both HubSpot CRM and Mailchimp offer multiple plans at different price points. Visit each platform's website for the latest pricing, as rates can change.

Can Ikaroa help me set up HubSpot CRM or Mailchimp?

Yes. We implement both platforms regularly. We handle data migration, configuration, team training, and ongoing support.

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Ikaroa Partners

Claim a special deal on HubSpot CRM or Mailchimp

Our team has implemented both HubSpot CRM and Mailchimp for clients. We can help you decide based on your specific needs and get you set up with an exclusive partner deal.

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