Our Commitments
Accessibility Statement
We believe the web should be open and usable by everyone. Accessibility is built into how we design and develop.
01
Accessibility for Everyone
We are committed to making our digital products and services accessible to all users, including those with disabilities. The web should be open and usable by everyone, regardless of ability. This is a core principle, not a checkbox.
02
WCAG 2.1 Conformance
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We work continuously toward full conformance and treat identified gaps as high-priority issues.
03
Technical Specifications
Our website relies on HTML, CSS, JavaScript, and WAI-ARIA for accessibility conformance. We test with screen readers (NVDA, VoiceOver), keyboard-only navigation, and browser accessibility tools across devices and platforms.
04
Assessment Approach
We assess accessibility through self-evaluation and third-party audits. Our engineering and design teams conduct regular reviews during development, and we engage external consultants for independent audits on a periodic basis.
05
Known Limitations
Despite our best efforts, some areas may not yet be fully accessible. We actively work to identify and fix these issues. If you encounter a barrier, please contact us. Your feedback directly informs our improvement work.
06
Feedback and Contact
We welcome your feedback on accessibility. If you experience any barriers or have suggestions for improvement, please get in touch. We aim to respond to accessibility feedback within 2 business days.
07
Formal Complaint Process
If you are not satisfied with our response to your accessibility concern, you have the right to escalate. Complaints should be submitted in writing and will be acknowledged within 5 business days.