Cookie
Policy

Last updated

March 2026

This policy explains what cookies we use, why we use them, and how you can control your preferences.

About Cookies

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how the site is being used.

Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period or until you delete them (persistent cookies).

Cookies can be set by the website you are visiting (first-party cookies) or by third parties whose services we use on our website (third-party cookies).

Cookie Breakdown

Cookies we use

01Essential

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as security, network management, and accessibility. You cannot disable these cookies as the website would not function correctly without them.

Cookie Name	Provider	Purpose	Duration	Type
__vercel_live_token	Vercel	Enables live preview functionality during development	Session	First-party
__next_auth	Next.js	Manages authentication state if logged in	Session	First-party

02Functional

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and region. If you do not allow these cookies, some or all of these features may not function properly.

Cookie Name	Provider	Purpose	Duration	Type
currency_preference	Ikaroa	Remembers your selected currency for pricing display	1 year	First-party
cookie_consent	Ikaroa	Stores your cookie consent preferences	1 year	First-party

03Analytics

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site and your experience.

Cookie Name	Provider	Purpose	Duration	Type
_va	Vercel Analytics	Collects anonymous usage data to improve website performance	1 year	First-party
_vercel_insights	Vercel	Measures page load performance and user interactions	1 year	First-party

04Marketing

Marketing and Advertising Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Cookie Name	Provider	Purpose	Duration	Type
lc_*	Lead Connector	Powers the live chat widget and tracks chat interactions	1 year	Third-party
_lc_visitor	Lead Connector	Identifies returning chat visitors for conversation continuity	2 years	Third-party
od_*	Open Doors	Tracks form submissions and enquiry attribution	90 days	Third-party
rh_widget	ReputationHub	Enables the review widget and tracks interactions	Session	Third-party

Your Control

Managing your cookies

Browser Settings

Most browsers allow you to refuse or accept cookies through their settings. The exact method varies by browser — check your browser's help documentation for instructions.

Our Cookie Banner

When you first visit our site, you can choose which categories of cookies to accept via our cookie consent banner. You can change your preferences at any time by clicking the cookie icon in the footer.

Third-Party Opt-Outs

Some third-party services provide their own opt-out mechanisms. Visit the respective provider's website to manage cookies they set directly.

Questions

Need more
information?

If you have any questions about our use of cookies or this Cookie Policy, please contact us. For broader questions about how we handle your personal data, please see our Privacy Policy.

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