Review 2026
Smartsheet
Reviewed by the Ikaroa team | Last updated: March 2026
Starting Price
£6/user/month
Founded
2005
Headquarters
Bellevue, Washington
Our Rating
4/5
Overview
Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.
We have been working with Smartsheet across multiple client projects since 2007, and this review reflects our hands-on experience implementing it for businesses of all sizes.
Key Features
Smartsheet Pricing
Pro
£6/user/month
- •Unlimited sheets
- •Gantt, grid, card views
- •Automations
- •Forms
Business
£22/user/month
- •Everything in Pro
- •Unlimited automations
- •Document builder
- •Proofing
Enterprise
Custom
- •Everything in Business
- •WorkApps
- •Connectors
- •Advanced admin
Pros & Cons
Pros
- +Familiar spreadsheet interface
- +Powerful automation engine
- +Good for enterprise workflows
- +Strong reporting and dashboards
- +WorkApps for custom portals
Cons
- -Not designed as a CRM
- -Can be expensive for what it offers
- -Interface can feel corporate
- -Steep learning curve for advanced features
- -Limited CRM-specific functionality
Who Is Smartsheet Best For?
Enterprises wanting spreadsheet-familiar work management with automation
Alternatives to Smartsheet
Related Comparisons
Our Verdict
Smartsheet earns a strong 4/5 in our review. With pricing starting at £6/user/month, it offers familiar spreadsheet interface. While not designed as a crm, it remains a solid choice for enterprises wanting spreadsheet-familiar work management with automation...
Claim Special Deal SmartsheetSmartsheet FAQ
Is Smartsheet worth it in 2026?▼
Smartsheet rates 4/5 in our review. It is best suited for Enterprises wanting spreadsheet-familiar work management with automation. Whether it is worth it depends on your specific needs and budget.
How much does Smartsheet cost?▼
Smartsheet pricing starts at £6/user/month for the Pro plan. Check the pricing section for a full breakdown.
What are the best alternatives to Smartsheet?▼
Top alternatives to Smartsheet include Monday.com, Asana, ClickUp. Visit our alternatives page for a detailed comparison.
Does Smartsheet offer a free plan?▼
Smartsheet does not currently offer a free plan, but they do provide a free trial.
Ikaroa Partners
Claim Special Deal Smartsheet
Join thousands of businesses already using Smartsheet. Get started today with exclusive Ikaroa partner pricing.
Claim Special Deal SmartsheetNeed help with setup? Talk to our team