Review 2026
Nutshell
Reviewed by the Ikaroa team | Last updated: March 2026
Starting Price
£14/user/month
Founded
2010
Headquarters
Ann Arbor, Michigan
Our Rating
4.1/5
Overview
Nutshell is a straightforward CRM with built-in email marketing, designed for small businesses that want simplicity without sacrificing essential features.
We have been working with Nutshell across multiple client projects since 2012, and this review reflects our hands-on experience implementing it for businesses of all sizes.
Key Features
Nutshell Pricing
Foundation
£14/user/month
- •Contact management
- •Pipeline management
- •Activity tracking
- •Mobile app
Pro
£35/user/month
- •Everything in Foundation
- •Sales automation
- •Personal email sequences
- •Reporting
Power AI
£52/user/month
- •Everything in Pro
- •AI timeline summarisation
- •AI writing assistant
- •Zoom transcription
Enterprise
£67/user/month
- •Everything in Power AI
- •Multiple pipelines
- •Unlimited fields
- •API support
Pros & Cons
Pros
- +Simple, easy to learn
- +Built-in email marketing
- +Affordable pricing
- +Good customer support
- +Free data migration assistance
Cons
- -Limited customisation options
- -Basic automation compared to competitors
- -Fewer integrations
- -Reporting could be more detailed
- -Not ideal for large enterprises
Who Is Nutshell Best For?
Small businesses wanting a simple CRM with built-in email marketing
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Our Verdict
Nutshell earns a strong 4.1/5 in our review. With pricing starting at £14/user/month, it offers simple, easy to learn. While limited customisation options, it remains a solid choice for small businesses wanting a simple crm with built-in email marketing...
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Is Nutshell worth it in 2026?▼
Nutshell rates 4.1/5 in our review. It is best suited for Small businesses wanting a simple CRM with built-in email marketing. Whether it is worth it depends on your specific needs and budget.
How much does Nutshell cost?▼
Nutshell pricing starts at £14/user/month for the Foundation plan. Check the pricing section for a full breakdown.
What are the best alternatives to Nutshell?▼
Top alternatives to Nutshell include Open Doors, HubSpot CRM, Salesforce. Visit our alternatives page for a detailed comparison.
Does Nutshell offer a free plan?▼
Nutshell does not currently offer a free plan, but they do provide a free trial.
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