Review 2026
Bitrix24
Reviewed by the Ikaroa team | Last updated: March 2026
Starting Price
£0/month (unlimited users)
Founded
2012
Headquarters
Alexandria, Virginia
Our Rating
3.9/5
Overview
Bitrix24 is a comprehensive workspace combining CRM, project management, communication, and HR tools. Known for its extensive free plan and self-hosted option.
We have been working with Bitrix24 across multiple client projects since 2014, and this review reflects our hands-on experience implementing it for businesses of all sizes.
Key Features
Bitrix24 Pricing
Free
£0/month (unlimited users)
- •Unlimited contacts
- •5GB storage
- •CRM
- •Project management
- •Chat
Basic
£36/month (5 users)
- •Everything in Free
- •24GB storage
- •Online store
- •Customer support
Standard
£74/month (50 users)
- •Everything in Basic
- •100GB storage
- •Marketing automation
- •Online documents
Professional
£149/month (100 users)
- •Everything in Standard
- •1TB storage
- •Sales intelligence
- •HR tools
Enterprise
£299/month (250 users)
- •Everything in Professional
- •3TB storage
- •Multiple branches
- •Scalability
Pros & Cons
Pros
- +Incredibly generous free plan (unlimited users)
- +All-in-one workspace (CRM + PM + chat + HR)
- +Self-hosted option available
- +Per-organisation pricing (not per-user)
- +Built-in video conferencing
Cons
- -Interface is cluttered and overwhelming
- -Steep learning curve
- -Many features are basic rather than deep
- -Mobile app is clunky
- -Support can be slow
Who Is Bitrix24 Best For?
Organisations wanting an all-in-one workspace with CRM, project management, and communication
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Our Verdict
Bitrix24 earns a strong 3.9/5 in our review. With pricing starting at £0/month (unlimited users), it offers incredibly generous free plan (unlimited users). While interface is cluttered and overwhelming, it remains a solid choice for organisations wanting an all-in-one workspace with crm, project management, and ...
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Is Bitrix24 worth it in 2026?▼
Bitrix24 rates 3.9/5 in our review. It is best suited for Organisations wanting an all-in-one workspace with CRM, project management, and communication. Whether it is worth it depends on your specific needs and budget.
How much does Bitrix24 cost?▼
Bitrix24 pricing starts at £0/month (unlimited users) for the Free plan. Check the pricing section for a full breakdown.
What are the best alternatives to Bitrix24?▼
Top alternatives to Bitrix24 include Open Doors, HubSpot CRM, Salesforce. Visit our alternatives page for a detailed comparison.
Does Bitrix24 offer a free plan?▼
Yes, Bitrix24 offers a free plan that includes Unlimited contacts, 5GB storage, CRM.
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