Comparison 2026
Close vs Smartsheet
A detailed, side-by-side comparison. Features, pricing, and our verdict to help you choose.
Reviewed by the Ikaroa team | Last updated: March 2026
Quick Verdict
Close edges ahead overall with a rating of 4.3/5. However, both platforms excel at different things. Read on for the full breakdown.
At a Glance
Close
Close is a CRM built specifically for inside sales teams. It combines calling, email, and SMS in one platform, designed to help reps close more deals faster.
Best for: Inside sales teams that live on the phone and need...
Smartsheet
Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.
Best for: Enterprises wanting spreadsheet-familiar work mana...
Feature Comparison
| Feature | Close | Smartsheet |
|---|---|---|
| Free Plan | No | No |
| Our Rating | 4.3/5 | 4/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | No |
| Automation | Limited | Yes |
Pros & Cons
Close
Pros
- +Built-in calling, email, and SMS
- +Designed specifically for sales teams
- +Power and predictive dialer
Cons
- -No marketing features
- -Expensive compared to alternatives
Smartsheet
Pros
- +Familiar spreadsheet interface
- +Powerful automation engine
- +Good for enterprise workflows
Cons
- -Not designed as a CRM
- -Can be expensive for what it offers
Our Verdict
Both Close and Smartsheet are solid options, but they serve different needs. Choose Close if you need Inside sales teams that live on the phone and need built-in . Choose Smartsheet if you need Enterprises wanting spreadsheet-familiar work management wit.
Consider Open Doors Instead
Why choose between Close and Smartsheet? Open Doors gives you the best features of both in one platform, starting at just £97/month with unlimited contacts.
Frequently Asked Questions
Is Close better than Smartsheet?▼
It depends on your needs. Close scores 4.3/5 while Smartsheet scores 4/5. We recommend evaluating both against your specific requirements.
Which is cheaper, Close or Smartsheet?▼
Both Close and Smartsheet offer multiple plans at different price points. Visit each platform's website for the latest pricing, as rates can change.
Can Ikaroa help me set up Close or Smartsheet?▼
Yes. We implement both platforms regularly. We handle data migration, configuration, team training, and ongoing support.
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Ikaroa Partners
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Our team has implemented both Close and Smartsheet for clients. We can help you decide based on your specific needs and get you set up with an exclusive partner deal.
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