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Review 2026

Omnisend

★★★★4.2/5
marketing automationFrom £0/month

Reviewed by the Ikaroa team | Last updated: March 2026

Starting Price

£0/month

Founded

2014

Headquarters

London, United Kingdom

Our Rating

4.2/5

Overview

Omnisend is a marketing automation platform built for e-commerce businesses. It combines email marketing, SMS, push notifications, and automation workflows with deep e-commerce integrations. Known for its pre-built automation workflows designed specifically for online stores, including abandoned cart, welcome series, and browse abandonment.

We have been working with Omnisend across multiple client projects since 2016, and this review reflects our hands-on experience implementing it for businesses of all sizes.

Key Features

Email Marketing
SMS Marketing
Push Notifications
Automation Workflows
Segmentation
Product Recommendations
A/B Testing
E-commerce Integrations
Forms & Popups
Reporting

Omnisend Pricing

Free

£0/month

  • 250 contacts
  • 500 emails/month
  • 60 SMS
  • Pre-built workflows

Standard

£13/month

  • 500 contacts
  • 6,000 emails/month
  • 60 SMS
  • Advanced automation

Pro

£52/month

  • 2,500 contacts
  • Unlimited emails
  • 3,933 SMS
  • Advanced reporting
  • Priority support

Pros & Cons

Pros

  • +Purpose-built for e-commerce
  • +Pre-built automation workflows save time
  • +Multi-channel (email, SMS, push)
  • +Good Shopify and WooCommerce integrations
  • +Affordable for small stores

Cons

  • -Less useful for non-e-commerce businesses
  • -SMS credits limited on lower plans
  • -Template designs could be more modern
  • -Reporting is basic compared to Klaviyo
  • -Free plan is very limited

Who Is Omnisend Best For?

E-commerce businesses wanting affordable multi-channel marketing automation

Alternatives to Omnisend

View all Omnisend alternatives →

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Our Verdict

Omnisend earns a strong 4.2/5 in our review. With pricing starting at £0/month, it offers purpose-built for e-commerce. While less useful for non-e-commerce businesses, it remains a solid choice for e-commerce businesses wanting affordable multi-channel marketing automation...

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Omnisend FAQ

Is Omnisend worth it in 2026?

Omnisend rates 4.2/5 in our review. It is best suited for E-commerce businesses wanting affordable multi-channel marketing automation. Whether it is worth it depends on your specific needs and budget.

How much does Omnisend cost?

Omnisend pricing starts at £0/month for the Free plan. Check the pricing section for a full breakdown.

What are the best alternatives to Omnisend?

Top alternatives to Omnisend include HubSpot Marketing, Marketo, Pardot. Visit our alternatives page for a detailed comparison.

Does Omnisend offer a free plan?

Yes, Omnisend offers a free plan that includes 250 contacts, 500 emails/month, 60 SMS.

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