Comparison 2026

Capsule CRM vs Notion

A detailed, side-by-side comparison. Features, pricing, and our verdict to help you choose.

Reviewed by the Ikaroa team | Last updated: March 2026

Quick Verdict

Notion edges ahead overall with a rating of 4.4/5. However, both platforms excel at different things. Read on for the full breakdown.

At a Glance

C

Capsule CRM

4.1/5

Capsule is a clean, simple CRM popular with small businesses in the UK. It focuses on contact management and sales pipeline without unnecessary complexity.

Best for: UK small businesses wanting a simple, affordable C...

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N

Notion

4.4/5

Notion is a flexible workspace for notes, wikis, and databases. While not a traditional CRM, many teams build custom CRM systems using its database features.

Best for: Teams wanting a flexible workspace that can be mou...

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Feature Comparison

FeatureCapsule CRMNotion
Free PlanYesYes
Our Rating4.1/54.4/5
Mobile AppYesYes
Email MarketingNoNo
AutomationYesLimited

Pros & Cons

Capsule CRM

Pros

  • +Clean, simple interface
  • +Good value for money
  • +UK-based company (GDPR-friendly)

Cons

  • -Limited marketing features
  • -Basic automation compared to larger CRMs

Notion

Pros

  • +Extremely flexible and customisable
  • +Beautiful, clean interface
  • +Combine docs, databases, and wikis

Cons

  • -Not a dedicated CRM (requires building your own)
  • -No automation without third-party tools

Our Verdict

Both Capsule CRM and Notion are solid options, but they serve different needs. Choose Capsule CRM if you need UK small businesses wanting a simple, affordable CRM. Choose Notion if you need Teams wanting a flexible workspace that can be moulded into .

Our Pick

Consider Open Doors Instead

Why choose between Capsule CRM and Notion? Open Doors gives you the best features of both in one platform, starting at just £97/month with unlimited contacts.

Frequently Asked Questions

Is Capsule CRM better than Notion?

It depends on your needs. Capsule CRM scores 4.1/5 while Notion scores 4.4/5. We recommend evaluating both against your specific requirements.

Which is cheaper, Capsule CRM or Notion?

Both Capsule CRM and Notion offer multiple plans at different price points. Visit each platform's website for the latest pricing, as rates can change.

Can Ikaroa help me set up Capsule CRM or Notion?

Yes. We implement both platforms regularly. We handle data migration, configuration, team training, and ongoing support.

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Ikaroa Partners

Claim a special deal on Capsule CRM or Notion

Our team has implemented both Capsule CRM and Notion for clients. We can help you decide based on your specific needs and get you set up with an exclusive partner deal.

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