Comparison 2026
Bitrix24 vs Close
A detailed, side-by-side comparison. Features, pricing, and our verdict to help you choose.
Reviewed by the Ikaroa team | Last updated: March 2026
Quick Verdict
Close edges ahead overall with a rating of 4.3/5. However, both platforms excel at different things. Read on for the full breakdown.
At a Glance
Bitrix24
Bitrix24 is a comprehensive workspace combining CRM, project management, communication, and HR tools. Known for its extensive free plan and self-hosted option.
Best for: Organisations wanting an all-in-one workspace with...
Close
Close is a CRM built specifically for inside sales teams. It combines calling, email, and SMS in one platform, designed to help reps close more deals faster.
Best for: Inside sales teams that live on the phone and need...
Feature Comparison
| Feature | Bitrix24 | Close |
|---|---|---|
| Free Plan | Yes | No |
| Our Rating | 3.9/5 | 4.3/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | No |
| Automation | Yes | Limited |
Pros & Cons
Bitrix24
Pros
- +Incredibly generous free plan (unlimited users)
- +All-in-one workspace (CRM + PM + chat + HR)
- +Self-hosted option available
Cons
- -Interface is cluttered and overwhelming
- -Steep learning curve
Close
Pros
- +Built-in calling, email, and SMS
- +Designed specifically for sales teams
- +Power and predictive dialer
Cons
- -No marketing features
- -Expensive compared to alternatives
Our Verdict
Both Bitrix24 and Close are solid options, but they serve different needs. Choose Bitrix24 if you need Organisations wanting an all-in-one workspace with CRM, proj. Choose Close if you need Inside sales teams that live on the phone and need built-in .
Consider Open Doors Instead
Why choose between Bitrix24 and Close? Open Doors gives you the best features of both in one platform, starting at just £97/month with unlimited contacts.
Frequently Asked Questions
Is Bitrix24 better than Close?▼
It depends on your needs. Bitrix24 scores 3.9/5 while Close scores 4.3/5. We recommend evaluating both against your specific requirements.
Which is cheaper, Bitrix24 or Close?▼
Both Bitrix24 and Close offer multiple plans at different price points. Visit each platform's website for the latest pricing, as rates can change.
Can Ikaroa help me set up Bitrix24 or Close?▼
Yes. We implement both platforms regularly. We handle data migration, configuration, team training, and ongoing support.
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Ikaroa Partners
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Our team has implemented both Bitrix24 and Close for clients. We can help you decide based on your specific needs and get you set up with an exclusive partner deal.
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