Zoho CRM
Part of the broader Zoho ecosystem, Zoho CRM offers excellent value with a comprehensive feature set. Particularly strong for businesses already using other Zoho products.
Rating
4.2/5
Founded
1996
HQ
Chennai, India
Best For
Budget-conscious businesses wanting a full-featured CRM with room to grow
Key Features
What We Like
- +Excellent value for money
- +Part of broader Zoho ecosystem (45+ apps)
- +Good AI features with Zia
- +Highly customisable at every tier
- +Free plan available for up to 3 users
Worth Knowing
- -Interface can feel dated compared to competitors
- -Learning curve for advanced features
- -Customer support can be slow
- -Some features feel bolted on
- -Mobile app could be more polished
Get Started with Zoho CRM
Visit Zoho CRMFree to try. Exclusive Ikaroa partner pricing.
Alternatives to Zoho CRM
Other crm tools reviewed by the Ikaroa team
Open Doors
All-in-one CRM, marketing automation, and business management platform. Built for small to medium businesses who want enterprise features without enterprise pricing. Includes CRM, email marketing, SMS, funnels, landing pages, booking, invoicing, automation workflows, reputation management, and more.
HubSpot CRM
HubSpot offers a free CRM with powerful marketing, sales, and service tools. Popular with small to mid-sized businesses for its generous free tier and intuitive interface.
Salesforce
The world's leading CRM platform, Salesforce offers unmatched customisation and scalability. Best suited for larger organisations with complex sales processes and dedicated admin resources.
Pipedrive
A sales-focused CRM built by salespeople, for salespeople. Pipedrive excels at visual pipeline management and is known for its simplicity and ease of use.
Freshworks CRM
Freshworks (formerly Freshsales) offers a modern, AI-powered CRM with a clean interface. Part of the Freshworks suite that includes helpdesk and marketing tools.
Keap
Formerly Infusionsoft, Keap specialises in small business automation. It combines CRM, email marketing, and e-commerce in one platform designed for entrepreneurs and solopreneurs.
Frequently Asked Questions
What is Zoho CRM?
Part of the broader Zoho ecosystem, Zoho CRM offers excellent value with a comprehensive feature set. Particularly strong for businesses already using other Zoho products.
How much does Zoho CRM cost?
Zoho CRM offers several plans to suit different business sizes. Visit their website through our link for the latest pricing and exclusive Ikaroa partner deals.
Is Zoho CRM good for small businesses?
Zoho CRM is best for: Budget-conscious businesses wanting a full-featured CRM with room to grow. We rated it 4.2/5 based on features, value, and ease of use.
What are the alternatives to Zoho CRM?
Top alternatives include Open Doors, HubSpot CRM, Salesforce. See our full alternatives comparison for a detailed breakdown.
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