Smartsheet
Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.
Rating
4/5
Founded
2005
HQ
Bellevue, Washington
Best For
Enterprises wanting spreadsheet-familiar work management with automation
Key Features
What We Like
- +Familiar spreadsheet interface
- +Powerful automation engine
- +Good for enterprise workflows
- +Strong reporting and dashboards
- +WorkApps for custom portals
Worth Knowing
- -Not designed as a CRM
- -Can be expensive for what it offers
- -Interface can feel corporate
- -Steep learning curve for advanced features
- -Limited CRM-specific functionality
Get Started with Smartsheet
Visit SmartsheetFree to try. Exclusive Ikaroa partner pricing.
Alternatives to Smartsheet
Other project management tools reviewed by the Ikaroa team
Monday.com
Originally a project management tool, Monday.com now offers a capable CRM built on its flexible work OS platform. Great for teams that need project and client management in one place.
Asana
Asana is primarily a project and task management tool, but many teams use it for lightweight CRM and client tracking. Best for teams that prioritise workflow management.
ClickUp
ClickUp positions itself as an all-in-one productivity platform. Its CRM capabilities are built on top of a powerful project management foundation with extensive customisation options.
Notion
Notion is a flexible workspace for notes, wikis, and databases. While not a traditional CRM, many teams build custom CRM systems using its database features.
Airtable
Airtable combines the simplicity of a spreadsheet with the power of a database. Frequently used as a lightweight CRM, especially by startups and creative teams.
Wrike
Wrike is a versatile work management platform with project management, resource planning, and collaboration tools. Can be adapted for CRM-like client tracking.
Frequently Asked Questions
What is Smartsheet?
Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.
How much does Smartsheet cost?
Smartsheet offers several plans to suit different business sizes. Visit their website through our link for the latest pricing and exclusive Ikaroa partner deals.
Is Smartsheet good for small businesses?
Smartsheet is best for: Enterprises wanting spreadsheet-familiar work management with automation. We rated it 4/5 based on features, value, and ease of use.
What are the alternatives to Smartsheet?
Top alternatives include Monday.com, Asana, ClickUp. See our full alternatives comparison for a detailed breakdown.
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